How is a NYC Virtual Office address different than a P.O. Box at the post office?

We provide you with a physical address on Fifth Avenue where you can receive packages from all major carriers, including USPS, FedEx, UPS and DHL. We also accept messenger/courier deliveries and private-party drop-offs.

How long has NYmail been in business?

NYmail has been in business since 1985.

How can I sign-up for an address?

There are three ways you can sign up for a mailbox with us: you can walk in with a government-issued picture-ID and complete the application form, at which point we will assign you a Suite number for your exclusive use. You can also visit our website, www.nymail.com, and click “DOWNLOAD FORMS” and print them out, complete them, and then scan and email or fax us the application with a copy of your ID. Finally, you can visit our website and sign-up using the online application.

Once you assign me a Suite number, how would I use it?

Under the business plan, you can receive mail under your personal name and/or your business name. Therefore, your address would be as follows:
Name and/or Business Name
244 Fifth Avenue, Suite (the assigned Suite)
New York, N.Y. 10001

Please note that correspondence addressed to you without a Suite number will cause a delay with respect to receiving your mail. On rare occasions, the post office may inadvertently redirect your mail elsewhere. To ensure timely receipt of your mail, please notify all of your correspondents to include your Suite number.

What is the 1583 form and why am I required to fill it out?

The 1583 form is an official United States Postal Service document that allows us to receive mail on your behalf. Without that form, we would be unable to accept your mail.

What forms of ID do you accept?

Government Driver’s Licenses, passports, passport cards, permanent green cards, and any other government-issued picture-ID.

How long after I submit a complete application will I get my Suite number?

If you sign-up in person, within 15 minutes. If you sign-up online, we will assign you a Suite number within the hour.

Can I use my address to incorporate a company with the Secretary of State?

Yes.

Can I open a bank account with my address? Can I apply for credit cards using my address?

Yes, you can up bank accounts and apply for credit cards using this address.

Do I need to show ID when I come to pick-up my mail?

Once we assign you a Suite number, we issue you an ID card with your Suite number. You simply need to show that card and someone will retrieve your mail. In the absence of that card, you can show us your ID.

When I get a package, will I be notified?

If we are required to sign for the package when accepting it, we send you a real-time email notification at your preferred email address.

Can I find out if I have mail before making a trip to your office?

Yes, instructions will be provided, there is a Mail Checker number that you can call on weekdays at 1PM in order to find out whether you have mail.

I live in Massachusetts so I cannot come in to pick-up mail. Do you have mail forwarding options?

Yes, we do forward mail anywhere. Additional charges apply.

I'm expecting a very important piece of mail. The Mail Checker says I have mail. If I call your office can someone check to see whether I received the piece of mail I was waiting for?

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Is there a storage fee for every package that I may receive?

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How do you determine the handling and storage fee for a package?

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Can I receive mail under my partner's name if the sender include the business name?

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What forms of ID do you accept?

Government Driver’s Licenses, passports, passport cards, permanent green cards, and any other government-issued picture-ID.

Can I use my address to incorporate a company with the Secretary of State?

Yes.

Do I need to show ID when I come to pick-up my mail?

Once we assign you a Suite number, we issue you an ID card with your Suite number. You simply need to show that card and someone will retrieve your mail. In the absence of that card, you can show us your ID.

When I get a package, will I be notified?

If we are required to sign for the package when accepting it, we send you a real-time email notification at your preferred email address.

Can I use my address to incorporate a company with the Secretary of State?

Yes.

Do I need to show ID when I come to pick-up my mail?

Once we assign you a Suite number, we issue you an ID card with your Suite number. You simply need to show that card and someone will retrieve your mail. In the absence of that card, you can show us your ID.

When I get a package, will I be notified?

If we are required to sign for the package when accepting it, we send you a real-time email notification at your preferred email address.

What is the 1583 form and why am I required to fill it out?

The 1583 form is an official United States Postal Service document that allows us to receive mail on your behalf. Without that form, we would be unable to accept your mail.

What forms of ID do you accept?

Government Driver’s Licenses, passports, passport cards, permanent green cards, and any other government-issued picture-ID.

When I get a package, will I be notified?

If we are required to sign for the package when accepting it, we send you a real-time email notification at your preferred email address.

Can I use my address to incorporate a company with the Secretary of State?

Yes.

What is the 1583 form and why am I required to fill it out?

The 1583 form is an official United States Postal Service document that allows us to receive mail on your behalf. Without that form, we would be unable to accept your mail.

Do I need to show ID when I come to pick-up my mail?

Once we assign you a Suite number, we issue you an ID card with your Suite number. You simply need to show that card and someone will retrieve your mail. In the absence of that card, you can show us your ID.

What forms of ID do you accept?

Government Driver’s Licenses, passports, passport cards, permanent green cards, and any other government-issued picture-ID.

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Monday - Friday: 8:30am to 6:30pm
Saturday: 10:00am to 4:00pm
Monday - Friday: 8:30am to 6:30pm
Saturday: 10:00am to 4:00pm